Financial Support and Fee Protection at Swanston Institute
Empowering Your Education with Transparent Financial Support
At Swanston Institute, we are committed to providing clear and comprehensive information about fees, refunds, and financial protections. Our policies are designed to ensure your investment in education is safeguarded, allowing you to focus on your learning journey.
Understanding Fees and Payments
Your tuition fees include:
- High-quality training and assessment for your chosen course.
- Access to learning resources, materials, and support.
Other associated fees may include:
- Registration Fee
- Materials Fee
- Health Cover for international students.
Tip:
Fees are clearly outlined in your Letter of Offer and Written Agreement. No hidden charges!
- Payments can be made via bank transfer or credit/debit card.
- International students can choose to pay up to 50% of tuition fees upfront unless they prefer to pay more.
Tip:
Funds paid in advance are securely held in a dedicated account until your course commences, ensuring quick refunds if needed.
Tuition Protection Service (TPS)
As a member of the TPS, your prepaid tuition fees are protected. If Swanston Institute cannot deliver your course, TPS ensures:
- Placement in an equivalent course at no additional cost, or
- A refund for unspent prepaid fees.
Refund Policy
- Refunds for visa refusals or withdrawals are processed promptly.
- All refund requests must be submitted in writing with supporting documentation.
For detailed information, refer to our Refund Policy.
Flexible Payment Options
- Students can pay fees in instalments as per the agreed schedule in the Written Agreement.
- Friendly reminders ensure you never miss a payment deadline.
Scholarship and Discounts
Scholarships or promotional discounts are applied with the expectation of course completion. Refund calculations in case of withdrawal will consider the original course fees.
Important Notes
- Refunds are subject to the terms outlined in the Written Agreement.
- Failing to comply with Swanston policies may lead to enrolment cancellation without refund eligibility.
Frequently Asked Questions
The Tuition Protection Service (TPS) will assist you in finding an equivalent course or provide a refund for unspent prepaid fees.
Yes, international students can choose to pay more than 50% upfront to take advantage of favourable exchange rates or for convenience.
Tuition fees cover training, assessment, and course-related resources. Other fees like registration or material costs may apply.
Submit a completed Refund Application Form with supporting evidence to admissions@swanston.edu.au.
You’ll receive a reminder and may incur a late fee. Continued non-payment may result in enrolment cancellation.
